In this life, there are all kinds of different people that we're going to encounter, including difficult people and more often than not, we'll have to either work with them or be cordial. In this video, I talk about the 4 types of difficult people and how to navigate social interactions with them, respectfully so that if you're in the workplace, no one gets written up 😅 it can be exhausting, and we cannot fix our difficult people, but by using our people skills and new communication techniques we can try to understand them and create better interactions and even stop their negativity in its tracks! Want more details on the types of difficult people and how to deal with them?   👉 https://www.scienceofpeople.com/difficult-people/ Learn how to Captivate a room with my book Captivate!: https://www.scienceofpeople.com/captivate/ Point out hidden cues from difficult people with my new book Cues!: https://www.scienceofpeople.com/cues/ In this video: 00:00 Identify the 4 types 00:44 #1 - Downers 00:57 #2 - Better Thans 01:25 #3 - Passives 01:47 #4 - Tanks 02:27 How to neutralize them 03:32 Vanessa gives a practical example 04:05 How to deal with their toxicity 04:56 How to avoid getting caught in their drama ****** If you’re ready to level up your charisma, check out our flagship course, People School: http://bit.ly/2yUf0WR People School is a 12 step video based training program designed to increase your interpersonal intelligence. People School focuses on the four core competencies of Business PQ: • Empower Leaders and Managers • Leverage Science-Backed Communication Tools • Activate Effective Teamwork and Collaboration • Improve Client Relations & Sales Join the waitlist for People School here 👉 http://bit.ly/2yUf0WR Hi, I’m Vanessa! You deserve more. More influence, more income, more of what you want. I would be honored to help you. Do you want to be the most likable person in the room? Get my FREE guide now: https://www.scienceofpeople.com/ ****** My name is Vanessa Van Edwards and I’m a recovering awkward person. I’m also a multi-time bestselling author of: Cues: Master the Secret Language of Charismatic Communication (https://www.scienceofpeople.com/cues/) Captivate: The Science of Succeeding with People (https://www.scienceofpeople.com/captivate/) and I am the creator of People School. This advanced video communication course is for high achievers who want to be confident communicators. My goal is simple: Help YOU get to your goals faster. Never be overlooked, interrupted or forgotten again. PS - Get our free 60-minute online trainings: https://www.scienceofpeople.com/ + Join the party on Instagram: https://www.instagram.com/vvanedwards/ ****** Vanessa Van Edwards is Lead Investigator at Science of People — where she unlocks the formulas and patterns behind human behavior for hundreds of thousands of students in over 200 countries. She is the national bestselling author of Captivate: The Science of Succeeding With People, available in 14 languages around the world. Her work has been featured on CNN, NPR, BBC, Fast Company and dozens more. Can’t get enough of Science of People? Check out our Praiseworthy Performance audio guide   👉 https://www.scienceofpeople.com/start/ ****** Did you enjoy the video? If so, give it a like above! Subscribe to our channel for more human behavior hacks and communication strategies  👉null P.S. Make sure to keep up with us by clicking the bell! #vanessavanedwards #difficultpeople #dealingwithpeople