In this show, join Dona and Sarah where they discuss customer success through empathy, putting the customer at the heart of solving problems, and truly understanding what is going on for them. Listen to how the Power Platform is changing the conversation from how an organization operates, right down to onboarding! To learn more, visit: https://aka.ms/LessCodeMorePowerDocs Please note: this video was pre-recorded prior to the COVID-19 pandemic.