Layla’s idea worth sharing is that every business transaction is an opportunity to create a difference. We need to approach the negotiating table with a different mindset and a set of actions that will ensure a successful outcome for all parties involved. In this revealing talk, Layla discloses the three key steps that contributed to her success today. Layla Yang is one of Vancouver’s top realtors of luxury properties. As a graduate of criminology, she has taken her expertise in exploring every detail to present a meticulously researched solution. And as a former flight attendant, she has built a successful real estate company founded on her passion for giving the very best to her customers. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx