Some new users would be stuck in the bluetooth connection with gimbal, here are some tips of bluetooth connection on app "Hohem Gimbal". 1. Make sure your product is iSteady Mobile Plus, and download the correct app "Hohem Gimbal. 2. Make sure enable the bluetooth of your smartphone and allow all the permission after launch the app, especially the location permission(as Android devices require location permission to enable bluetooth connect with thrid apps). 3. It's better to power on your gimbal before launching the app and connect the bluetooth in the app directly, rather than connect the bluetooth in your mobile phone setting. 4. The bluetooth light stays green means the connection is done, and make sure your gimbal is not connected with other mobile phone. (it's better to UNPAIR the bluetooth device in your other mobile phone setting). More review and testing video of iSteady Mobile+: https://www.youtube.com/watch?v=A9uvzyIJKDM Where to buy: https://store.hohem.com/products/isteadymobileplus Connect us at: Facebook: https://www.facebook.com/HOHEMOFFCIAL/ Instagram: https://www.instagram.com/hohemtech/ Twitter: https://twitter.com/Hohem_tech