Cathelijne Janssen addresses the concept of accountability models and how they contribute to professional and personal improvement. She explores why she is keen on incorporating the human factor without relying only on data and figures. As founder of Cateau Communications, Cathelijne Janssen helps companies and government organizations to approach the concept of accountability through responsibility. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx