Watch this tutorial and learn how to make personalized chatbots that change their behavior according to the audience to boost sales and enhance support. The demo website shown in the webinar - https://zoho.to/bot-demo Sample plugs to fetch ticket details from desk Plug 1 [Get the recent ticket list] - https://help.zoho.com/portal/en/community/topic/plug-sample-10-simplify-ticket-management-zoho-desk-with-chatbots Plug 2 [Get details of the list] - https://help.zoho.com/portal/en/community/topic/plugs-to-fetch-ticket-status-from-zoho-desk-on-codeless-bot For more information, visit our help guide - https://www.zoho.com/salesiq/help/developer-section/plugs-in-salesiq.html Codeless bot guide - https://www.zoho.com/salesiq/help/developer-section/codeless-bot-action-blocks-plugs.html For more updates about Zoho SalesIQ, follow us on, Community - https://help.zoho.com/portal/en/community/zoho-salesiq LinkedIn - https://www.linkedin.com/showcase/zoho-salesiq/ Twitter - https://twitter.com/ZohoSalesIQ