Game director Jeff Kaplan talks about Overwatch's newest hero, Ana, and shares the team's thought process behind recent changes to hero limits and hero balance in the latest patch. ESRB Rating: TEEN with Blood, Use of Tobacco, Violence. 0:04 - Welcome from Jeff Kaplan 0:10 - Introducing Ana 0:55 - The philosophy behind Ana's design 5:09 - Balance adjustments on Zenyatta 5:55 - Balance adjustments on D.Va 7:05 - Balance adjustments on Mercy 7:54 - Potential future adjustments for McCree 8:22 - A brief explanation of the development team's decision-making process 8:55 - Hero limits on Competitive Play 11:30 - Your feedback is affecting Overwatch Read the patch notes: http://blizz.ly/29MjRfw Learn more about Ana: http://blizz.ly/Ana Begin your Watch: http://www.buyoverwatch.com/ Like Us on Facebook: http://www.facebook.com/playoverwatch Follow Us on Twitter: http://www.twitter.com/playoverwatch Follow us on Instagram: https://www.instagram.com/playoverwatch