Former Principal DEI Program Manager and NOW Sr. Manager Employee Experiences Program Innovation at Amazon, Troy Miles Jr., shares the best route to getting a job at Amazon and his some insight in career pivoting as he went from being in IT to Human Resources/DEI Career Field! In EP 76 of the cuSTEM Journeys podcast we discuss the interview process at Amazon and tips on career changing from one industry to another! Links down Below Mentioned and given to you personally by Troy! Where you can Find Troy: https://bio.site/troymiles Amazon Jobs: https://amazon.jobs/ Amazon Interview Tips: 11 Amazon interview tips from recruiters and hiring managers https://www.aboutamazon.com/news/workplace/recruiters-offer-their-best-tips-for-interviewing-at-amazon (aboutamazon.com) Scrum Alliance: https://scrumalliance.org/ Scrum Guide: The Scrum Guide (the Scrum bible, written by the originators and updated in 2020) Find More Entry-level jobs that don't require experience: noexperiencejobs.io Meet a Recruiter & Get Resume Reviewed: https://i5218d4ud3u.typeform.com/to/oH8wjSAS Timestamps 0:00 Podcast Intro 01:10 What Troy's Role is at Amazon and How him and Andrew met 3:27 So what does Troy's new role entail for him? 4:30 How does Amazon give employees and others training/development opportunities? 6:38 Troy and Andrew Talking about their Family 7:40 What does Amazon do other than shipping out products? 10:40 Online Guest Segment 12:58 Career Pivot Advice! 15:01 "Would you recommend getting a master's in Com Sci?" 16:23 Amazing and Quick Certifications when trying to Pursue A Product Manager Role. 17:34 How would you deal with the transitional period in a career pivot? 19:13 Guest Resume Review 19:58 Resume Critique 21:27 Troy's Tip for A Resume 1 22:16 Would you recommend a role that works up to/is related to product managment? 23:57 Troy's Tip for A Resume 2 and Ending of Segment 27:33 How Troy began his interest in IT 30:49 Where Troy Went to College and How He up at Exxon 33:46 How Exxon's Internship and the experience gained assisted in Troy's Career 35:16 Potential Money Earned at Amazon and Exxon...And RSU's at Amazon 36:51 History of Where Troy Grew up 38:31 How did Troy Adapt to Culture Shock of transitioning to the Corporate World 39:46 Story of Troy's Father 41:51 Discussion about DEI and racism in the Corporate World 47:24 How is Troy Navigating the Current DEI Space and the changes going on? 50:02 How would you Summarize the Pivot from IT to DEI 54:33 Tips in Career Pivots 57:32 How Troy got into a leadership position? 01:01:07 Advice on landing a job at Amazon 01:05:31 What is BEN? 01:09:30 How to Reach Troy 01:10:07 Conclusion of Podcast