When your job hinges on how well you talk to people, you learn a lot about how to have great conversations – and most of us don’t converse very well. A great conversation requires a balance between talking and listening. This balance is important because bad communication leads to bad relationships, at home, at work, everywhere. Celeste Headlee has worked in public radio since 1999, as a reporter, host, and correspondent. She was the Midwest Correspondent for NPR before becoming the co-host of the PRI show The Takeaway. She also guest hosted a number of NPR shows including Tell Me More, Talk of the Nation, Weekend All Things Considered, and Weekend Edition. Celeste holds multiple degrees in music and still performs as a professional opera singer. She's the granddaughter of composer William Grant Still, the Dean of African American Composers. Celeste is an avid hiker, biker, paddler and dog walker. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx