Learn how to take the rough with the smooth and improve your spoken English with this free English lesson from the BBC. Feifei gets a promotion - but she fears that there will be both good and bad things when she's working at a higher grade. Neil's not pleased but at least he has a great phrase to describe the situation. Find out more about it in this programme. [Images: Getty Images] You'll find a free downloadable transcript on our website: http://www.bbc.co.uk/learningenglish/english/features/the-english-we-speak/ep-190311 And for more programmes like this, bookmark our playlist: http://bit.ly/2WmnRuN For more free English lessons and videos visit our website: http://www.bbclearningenglish.com/